1. Introduction
AI Invest LLC ("Company," "we," "us," or "our") operates the Cerbite application and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you access or use the Service.
By accessing or using Cerbite, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to the terms herein, please discontinue use of the Service immediately.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Profile Data: Profile picture, display name, organization, and role information you choose to provide.
- Meeting Content: Meeting notes, transcriptions, audio recordings, templates, and any other content you create, upload, or store through the Service.
- Payment Information: Billing address and payment method details processed through our third-party payment processor. We do not store full credit card numbers on our servers.
- Communications: Information you provide when contacting our support team, submitting feedback, or participating in surveys.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, browser type, and version.
- Usage Data: Features accessed, interactions within the application, session duration, frequency of use, and crash reports.
- Log Data: IP address, access times, pages viewed, referring URLs, and other standard server log information.
- Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to maintain session state, remember preferences, and analyze usage patterns.
2.3 Information from Third Parties
We may receive information about you from third-party services you integrate with Cerbite, such as calendar applications, videoconferencing platforms, or single sign-on providers, in accordance with the permissions you grant to those services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve the Cerbite application, including AI-powered transcription, organization, and meeting chat features.
- Personalization: To tailor your experience, including custom templates and AI-generated suggestions based on your usage patterns.
- Account Management: To manage your account, process subscriptions, and communicate regarding billing and service updates.
- Communication: To respond to your inquiries, send service-related notifications, and provide customer support.
- Analytics and Improvement: To analyze usage trends, diagnose technical issues, and develop new features.
- Security: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
4. AI Data Processing
Cerbite uses artificial intelligence and machine learning to provide features such as meeting transcription, note organization, semantic search, and AI-powered chat. The following applies to AI processing of your data:
- Your meeting content is processed by our AI models to generate transcriptions, summaries, action items, and contextual search results.
- We do not use your personal meeting content to train our general AI models without your explicit consent.
- AI-generated outputs (summaries, suggestions, chat responses) are derived from your individual data and are not shared with other users.
- You may opt out of certain AI processing features through your account settings at any time.
5. Data Storage and Security
5.1 Storage Location
Your data is stored on secure servers located in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
5.2 Security Measures
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for meeting content in transit and at rest.
- AES-256 encryption for stored data.
- Regular security audits and penetration testing.
- Role-based access controls and multi-factor authentication for internal systems.
- SOC 2 Type II compliance protocols.
5.3 Data Retention
We retain your personal information for as long as your account remains active or as needed to provide you the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf (hosting, payment processing, analytics), subject to contractual obligations to protect your data.
- Legal Requirements: When required by law, regulation, subpoena, court order, or other legal process.
- Safety and Rights Protection: When we believe disclosure is necessary to protect the rights, safety, or property of AI Invest LLC, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice provided to affected users.
- With Your Consent: When you have given explicit consent for a specific sharing purpose.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
7.1 General Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, commonly used, machine-readable format.
- Restriction: Request restriction of processing of your personal data under certain circumstances.
- Objection: Object to processing of your personal data for direct marketing or other purposes based on legitimate interests.
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.
7.2 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights.
7.3 European Economic Area Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes contractual necessity, legitimate interests, and consent where applicable.
7.4 Exercising Your Rights
To exercise any of the rights described above, please contact us using the information provided in Section 12. We will respond to your request within 30 days, or within the timeframe required by applicable law.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Service with a revised "Last Updated" date. For significant changes, we may provide additional notice via email or in-app notification. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact AI Invest LLC using the information below:
AI Invest LLC
Phone
+1 (302) 244-7142Mailing Address
1111b South Governors Ave, STE 39394Dover, DE 19904
United States